Support

Have a question or need help? Email us at ringwatchapp@gmail.com and we'll get back to you as soon as possible.

FAQ

Common Questions

Everything you need to know before your first tournament day with RingWatch.

RingWatch is built for ATA Taekwondo tournaments. If you're competing in or watching an ATA-sanctioned event, RingWatch is designed for you.
Yes. The free tier is designed so a parent with one child competing in one ring can get through an entire tournament day without ever being asked to pay. It does have some limits: you can browse only the current tournament (past tournaments are hidden unless you scored in them), and the competitor profile's History, Season, Badges, and Progress tabs are locked. Premium unlocks features for power users — multiple rings, full tournament and season history, unlocked profile tabs, and more.
You can use RingWatch as a Guest without an account and your data stays on your device. Live Ring Updates — where scores sync across devices in real time — require a connection. Tournament venues with poor cell service may affect live sync.
A Guest uses the app without signing in — your data stays on your device only. A Free Account is still free but saves your data to the cloud, syncs across devices, and enables Live Ring Updates where scores entered by anyone in the ring appear on your screen instantly.
Yes — Premium was built with instructors in mind. You can run multiple active rings simultaneously, use Shared Ring Mode to coordinate with other scorers, and track your full roster's performance across the season.
There's no free trial at launch, but the free tier gives you a complete tournament day experience at no cost. We're also launching at a promotional price — $2.99/mo and $29.99/yr — so it's a great time to try Premium.
Email us at ringwatchapp@gmail.com and we'll delete your account and associated data.